PORTA-DOCK support

Porta-Dock 15 Year Aluminum Warranty Badge

WARRANTY

Porta-Dock offers warranties on aluminum, steel construction, and fabric canopies. For full warranty details and support, contact your dealer.

OWNERS MANUALS

View and downloads owner’s manuals and instructions for support on Porta-Dock products.

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Frequently asked questions

  • How should I store my canopy cover when not in use?

    It is recommended to remove the canopy before taking your boat off the lift for the season. Your boat will provide an easy platform to work from. Once the canopy has been be removed, lay out on a clean, dry area (on grass is fine). Turn the canopy inside out, so the logo is folded in. Make sure your canopy is dry so it doesn’t develop mold or mildew while storing. Fold the sides in and square up the corners. Fold it 3-4 times the LONG way, folding in towards the middle on each side. Then fold in from the ends toward the middle, 3-4 times. Store in a clean, dry place. Storing in a plastic bag or storage container will keep pests and dust/dirt off your canopy.

  • How do I install my canopy cover?

    There is no designation for front and back. Your canopy cover should come with coil hooks, shock bungee cord, and s-hooks. Attach the s-hooks onto the thin metal strap on on the inside of the frame. Center one between each of the the canopy’s ribs. Unfold the canvas cover over the top of the canopy and pull into place. Run the shock cord through all of D-rings on the cover, making sure the cord runs BEHIND the canopy uprights (this will make is easier to take off later). Tie the coil hooks to the ends of the shock bungee cord (if this hasn’t been done previously). Hook the shock cord end together or into the a D-ring. Then loop the shock cord onto each of the s-hooks you previously placed on to the canopy frame. The shock cord will make a triangular pattern around the inside of the canopy.

  • How do I care for my motorized winch kit battery?

    You need to check the water level every 6 to 12 months to ensure the small, square lead plate in each cell of the battery is submerged. If the lead plates are not submerged, you need to add water. Use distilled water only. The battery manufacturer should have detailed instructions on how to best care for your battery.

  • Why is my motorized winch kit battery dead?

    Marine batteries are good for approximately 2-5 years. Temperature changes and over-charging can reduce the life of you battery. Worry less about dead batteries by adding a solar panel, which trickle charges your battery for optimum performance.

  • What kind of battery is recommended for my Porta-Dock Motorized Winch Kit?

    Deep cycle group 24 Marine Batteries.

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How-to videos

  • How do I properly spool a motorized winch cable?

    Insert the key into the side of the motorized winch kit to activate the winch. As the motor spools the cable into the winch drum, prevent the cable from overlapping by guiding the winch rope on the drum. Start from the left... SEE MORE

  • How do I level my boat lift?

    Do NOT attempt to adjust with the boat on the lift. Loosen the set screw and pull/push the leg post to the desired position. You will need to jack up that end of the lift to adjust the leg position. A Lift... SEE MORE

  • How do I install my canopy cover?

    There is no designation for front and back. Your canopy cover should come with coil hooks, shock bungee cord, and s-hooks. Attach the s-hooks onto the thin metal strap on on the inside of the frame. Center one between each of the... SEE MORE

  • How do I level my Porta-Dock Dock with the Screw-Jack Telescoping Pocket?

    Loosen set the screw. Take the rubber cap off the top of the panel. Use a cordless drill to adjust to your desired height. Once your desired height has been reached, retighten the set screw and put the rubber cap back in... SEE MORE

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Need more assistance?

Contact your dealer for additional assistance and support.

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